Privacy Policy

How we collect, use, and protect your information

Last updated: April 1, 2026

1. Information We Collect

We collect information you provide directly to us, including:

•Contact Information: Name, email address, phone number, and company name when you fill out our contact or lead forms.

•Business Information: Company details, billing address, GST number, and purchase history when you transact with us.

•Usage Data: Pages visited, time spent, device type, and browser information collected automatically through Google Analytics.

•Communications: Records of emails, WhatsApp messages, or other communications with our team.

2. How We Use Your Information

We use the information we collect to:

•Process and fulfil your orders for corporate gifting, IT procurement, and related services.

•Communicate with you about orders, quotes, and service updates.

•Send you relevant promotional content (you may opt out at any time).

•Improve our website and services through analytics.

•Comply with legal obligations including GST and accounting requirements.

•Prevent fraud and ensure security of our platform.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

•Service Providers: Vendors, logistics partners, and couriers who help us fulfil your orders. They are contractually bound to keep your information confidential.

•Payment Processors: When you make payments through our platforms, your payment data is processed by authorised payment gateways.

•Legal Compliance: When required by law, court order, or government authority.

•Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of business assets.

4. Data Security

We implement industry-standard security measures to protect your personal information:

•SSL/TLS encryption for all data transmitted through our website.

•Restricted access to personal data — only authorised personnel can access client information.

•Regular security audits and monitoring.

•Secure storage of digital records.

Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. We use:

•Essential Cookies: Required for the website to function properly.

•Analytics Cookies: Google Analytics to understand website traffic and usage patterns.

•Preference Cookies: To remember your settings (such as dark/light mode).

You can disable cookies in your browser settings, though this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites including our gifting portals (swipe.adalwin.com, demo1.adalwin.com, demo2.adalwin.com) and partner pages. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

7. Your Rights

You have the right to:

•Access: Request a copy of the personal information we hold about you.

•Correction: Request correction of inaccurate or incomplete data.

•Deletion: Request deletion of your personal data, subject to legal obligations.

•Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at: privacy@adalwin.com or +91 70201 21565

8. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations (including GST record-keeping requirements of 8 years under Indian tax law), resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are intended for business use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Adalwin Commerce™ LLP

302, Unity Paradise, BT Kawade Road, Raskar Nagar, Pune – 411013, Maharashtra

Email: privacy@adalwin.com

Phone: +91 70201 21565

GSTIN: 27ABZFA4553G1ZZ | LLPIN: ABC-3258

For any questions about these policies, contact us at legal@adalwin.com or call +91 70201 21565.