AppleCare for Enterprise in India

Three different products get called AppleCare and they solve different problems. This page has Apple India’s AppleCare+ prices, what Enterprise and OS Support include, and says plainly which one your fleet actually needs.

Supplied with the hardware or against an existing fleet, on a GST invoice, with the enrolment handled.

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The three things called AppleCare

Most confusion about AppleCare in a tender comes from treating these as one product. They are bought differently, priced differently and answer to different people.

AppleCare+

Per device. Monthly, or a fixed term.

Extends hardware coverage, with unlimited repairs for accidental damage, each at Apple’s service fee, a battery replacement once capacity falls below 80%, and priority support for the person using the device. Apple India sells it monthly, or for 3 years on Mac and 2 years on iPad and iPhone.

AppleCare for Enterprise

Per device, 2, 3 or 4 years, quoted.

Onsite hardware service for 2, 3 or 4 years from the hardware purchase, as fast as the next business day. Repairs for up to 4% of covered Macs and displays, or 10% of covered iPad and iPhone, for any reason. 24/7 phone support for end users, and AppleCare Help Desk Support for your IT team.

AppleCare OS Support

Per organisation, 1 year.

Not a device product at all. A one-year support contract for your IT team covering integration, deployment and command-line questions, in three plans, Select, Preferred and Alliance, which differ by the number of incidents, contacts and the response time Apple commits to.

What AppleCare costs

AppleCare+ prices as Apple India publishes them, read on apple.com/in on 9 October 2026. Apple sells AppleCare+ monthly until cancelled, or for a fixed term: 3 years on Mac, 2 years on iPad and iPhone. AppleCare for Enterprise and OS Support carry no published price and are quoted to your fleet.

AppleCare+ for Mac

Monthly, or 3 years. Each accidental damage repair carries Apple’s service fee: ₹8,900 for screen or enclosure damage and ₹25,900 for other damage on most Macs, ₹5,290 and ₹15,900 on MacBook Neo.

AppleCare Plus for Mac, Apple India price
ModelMonthly3 years
Mac mini₹429₹12,900
Mac Studio₹679₹19,900
iMac₹679₹19,900
MacBook Neo₹579₹16,900
MacBook Air 13″₹779₹22,900
MacBook Air 15″₹849₹24,900
MacBook Pro 14″₹999₹29,900
MacBook Pro 16″₹1,379₹40,900
Mac Pro₹1,699₹49,900

AppleCare+ for iPad

Monthly, or 2 years. Covers one Apple Pencil and one Apple-branded iPad keyboard. On current models, ₹2,500 for screen damage and ₹8,900 for other accidental damage.

AppleCare Plus for iPad, Apple India price
ModelMonthly2 years
iPad, iPad mini₹449₹8,900
iPad Air 11″ (M4)₹499₹9,900
iPad Air 13″ (M4)₹599₹11,900
iPad Pro 11″ (M5)₹899₹17,900
iPad Pro 13″ (M5)₹999₹19,900

AppleCare+ for iPhone

Monthly, or 2 years. ₹2,500 for screen or back glass damage and ₹8,900 for other accidental damage.

AppleCare Plus for iPhone, Apple India price
ModelMonthly2 years
iPhone 17e₹849₹16,900
iPhone 17, iPhone 16₹999₹19,900
iPhone Air₹1,299₹25,900
iPhone 18 Pro, 18 Pro Max₹1,299₹25,900
iPhone Duo₹2,599₹51,900

AppleCare+ for iPhone, with Theft and Loss

Monthly, or annually. Up to two theft or loss claims every 12 months, ₹15,900 each, with Find My turned on.

AppleCare Plus for iPhone, with Theft and Loss, Apple India price
ModelMonthlyAnnually
iPhone 17e₹1,249₹12,499
iPhone 17, iPhone 16₹1,399₹13,999
iPhone Air₹1,699₹16,999
iPhone 18 Pro, 18 Pro Max₹1,699₹16,999
iPhone Duo₹2,999₹29,999

AppleCare for Enterprise, per device, quoted

What Apple India says the plan includes. Apple publishes no price for it.

AppleCare for Enterprise terms in India
WhatApple India terms
Onsite hardware service2, 3 or 4 years from the hardware purchase, as fast as the next business day
Repairs for any reasonUp to 4% of covered Macs and Apple displays, or 10% of covered iPad and iPhone, at no additional charge
End usersUnlimited phone technical support, 24/7
IT departmentAppleCare Help Desk Support, plus one IT department–level incident a year
PricingVolume-based tiers starting from 1,000 and 5,000 covered devices, quoted

AppleCare OS Support, per organisation, 1 year

Bought for the IT team, not for devices, and quoted. Most fleets of laptops do not need this. You do if you run macOS infrastructure or a complex integration.

AppleCare Help Desk and OS Support plans in India
PlanIncidentsContacts and hoursHigh-priority response
Help Desk SupportUnlimited help desk–level2 technical contacts, 12/7Priority phone access
OS Support SelectUp to 10 enterprise-level2 technical contacts, 12/74 hours
OS Support PreferredUp to 50 enterprise-level12 technical contacts, 12/72 hours
OS Support AllianceUnlimited enterprise-levelUnlimited contacts, 24/7 for P11 hour

Apple India sets these prices and fees and changes them without notice, so the fees page, Enterprise page and OS Support page are the final word. GST is recoverable as input tax credit by a registered business. Coverage terms are Apple’s and we confirm the current ones with Apple before you sign. See the Apple DPP page for how corporate supply works, or the full India price list.

Which one you need

We sell all three, so this is not a sales pitch for the most expensive one. Buying cover you will not use is how a fleet budget disappears.

A fleet of 20 to 200 Macs, standard office use

AppleCare+ on every device that travels. Ask us about AppleCare for Enterprise once onsite service matters more than the cost.

Field or frontline devices that get dropped

AppleCare+, for the accidental damage cover. On iPhone, consider the Theft and Loss variant.

An IT team that owns the estate and wants one number to call

AppleCare for Enterprise, which includes AppleCare Help Desk Support for your admins and one IT department–level incident a year.

Deadlines where a dead machine stops a release

AppleCare for Enterprise, for onsite service as fast as the next business day and repairs that do not need a fault to qualify.

You run macOS servers, or a complex MDM and directory integration

AppleCare OS Support. This is the only one of the three that covers the software and deployment questions rather than the hardware.

Mixed estate across several cities

AppleCare for Enterprise plus a refresh schedule, so coverage and hardware expire together instead of drifting apart.

Related

MacBook for business

Per-model corporate price and effective cost after input credit.

Apple DPP partner

How corporate Apple supply works, and what the programme covers.

Lease or buy

Where cover sits in the total cost, either way.

Full price list

Every current India SKU with its exact MRP.

AppleCare for business, questions we get

What does AppleCare for Enterprise cost in India?+
It is quoted, not listed. Apple India publishes no price for it: Apple sells it in volume-based price tiers, starting from 1,000 and 5,000 covered devices, through Apple, an Apple Authorised Reseller or an Authorised Carrier Partner. What your fleet pays depends on the devices, the term and the number covered. Tell us the fleet and we will quote it.
What is the difference between AppleCare+ and AppleCare for Enterprise?+
AppleCare+ is per device and supports the person using it, with unlimited accidental damage repairs at a service fee each, bought monthly or for a fixed term of 3 years on Mac and 2 years on iPad and iPhone. AppleCare for Enterprise covers onsite hardware service for 2, 3 or 4 years from purchase, as fast as the next business day, repairs up to 4% of covered Macs or 10% of covered iPad and iPhone for any reason, 24/7 phone support for end users, and Help Desk Support for your IT department.
What are the AppleCare for Enterprise tiers?+
Apple India describes them as volume-based price tiers, starting from 1,000 and 5,000 covered devices. The term is separate: onsite service for 2, 3 or 4 years from the date of the hardware purchase, depending on the plan. We confirm the current terms with Apple before you sign anything, rather than quoting them from memory.
Do we need AppleCare on every device?+
No, and we will say so. Coverage on a Mac mini sitting in a rack that nobody carries anywhere is worth much less than coverage on a laptop that travels. A sensible fleet buys AppleCare+ broadly, adds AppleCare for Enterprise where downtime costs real money, and skips it entirely on the machines where it does not. Tell us what the devices actually do and we will tell you where it is worth it.
What is AppleCare OS Support and do we need it?+
AppleCare OS Support is a one-year contract for your IT team rather than for devices. It covers integration, deployment, command-line and directory questions. Select covers up to 10 enterprise-level incidents with a 4-hour response to high-priority issues, Preferred up to 50 with a 2-hour response, and Alliance unlimited incidents with a 1-hour response, 24/7. Every plan includes AppleCare Help Desk Support. It is quoted, not listed. You need it if you run macOS infrastructure or a complex MDM and directory integration. Most fleets of laptops do not.
Can AppleCare be added after we have bought the devices?+
AppleCare+ can be added within 60 days of a new Apple purchase, and the device may need to be verified first. AppleCare for Enterprise runs for 2, 3 or 4 years from the date of the hardware purchase, so it is far simpler to enrol at the time of the order. If you already own the fleet, send us the serial numbers and we will tell you honestly what is still possible rather than selling you something that will not attach.
Does AppleCare cost less if we buy through a DPP partner?+
The AppleCare+ prices on this page are Apple India’s own. AppleCare for Enterprise and OS Support are quoted to your fleet, and unlike the hardware band we do not publish a single percentage for AppleCare, because it varies by product and term and a single number would be misleading. What buying through an enrolled DPP partner does give you is enrolment handled with the order, GST-compliant invoicing, and one party responsible when a claim needs chasing.
Is GST recoverable on AppleCare?+
For a GST-registered business, yes, in the same way as the hardware. It appears on the same GST-compliant invoice with the documentation your finance team needs for input credit, and we can split it branch-wise if your cost centres need it.
Who raises a support case, us or the employee?+
With AppleCare+ it is generally the person using the device. With AppleCare for Enterprise it can be either: end users get 24/7 phone support, and your IT department gets AppleCare Help Desk Support plus one IT department–level incident a year for complex deployment questions. Your admins get a route to Apple that does not depend on an employee describing the fault correctly.
Are you an Apple Premium Business Partner?+
No, and we will not imply otherwise. Adalwin Commerce is an Authorised Apple Reseller and an enrolled Apple DPP partner in India. That is what lets us supply AppleCare, AppleCare for Enterprise and OS Support alongside the hardware, on a GST invoice, with Apple Business Manager enrolment. The Premium Business Partner designation is a different Apple programme and we are not on it.
Do you support fleets outside India?+
No. Apple DPP supply, including AppleCare sold through it, is within India only. If you run a global estate we can handle the India portion and coordinate with whoever holds the rest, but we will not pretend to a reach we do not have.
Are you in Pune?+
Yes. 302, Unity Paradise, BT Kawade Road, Raskar Nagar, Pune 411013. We cover fleets across India, and for Pune clients in Hinjawadi, Kharadi, Magarpatta, Baner and the rest of the city we will come and scope the estate with your IT team.

Tell us what the fleet is

Device count, roughly what they are, and whether you already own them. We will tell you which cover is worth buying and which is not, then quote it. Prefer to talk? WhatsApp us or call +91 70201 21565.

We respond within 24 hours, Monday–Saturday

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What do you need?

Adalwin Commerce™ LLP · Authorised Apple Reseller and enrolled Apple DPP partner, India · GSTIN 27ABZFA4553G1ZZ · 302, Unity Paradise, BT Kawade Road, Raskar Nagar, Pune 411013

Apple, AppleCare and AppleCare for Enterprise are trademarks of Apple Inc. Apple DPP supply is within India only. All trademarks are the property of their respective owners. We claim no endorsement, sponsorship or partnership beyond the reseller relationships stated here.