The Challenge
A Pune-headquartered IT services firm was running a fragmented Diwali gifting programme across 8 office locations, with HR spending 6 weeks coordinating vendor quotes, logistics, and employee preferences. Per-recipient cost had crept to ₹2,400 with inconsistent quality and repeated delivery delays.
The Solution
Adalwin Commerce™ deployed a choice-based gifting portal with 40 curated options across three budget tiers. Employees selected their own gift within a 10-day window, and fulfilment was coordinated centrally to all 8 locations with home-delivery for remote employees.
“We went from chasing vendors and firefighting delivery issues to running the entire Diwali programme in one week. Our employees finally feel like their gift was chosen for them, not at them.”